Pre orders may take two-three months to arrive. We will send updates if timelines shift or if production is delayed.
Both domestic and international shipments are sent via USPS and do not require a signature for delivery. Please make sure your delivery location is secure.
A tracking number will be sent to the email associated with your order, and can be used to track the progress of your shipment. Saturday delivery is not available for residential addresses.
Delivery date for international shipments may depend on the pace with which they are processed through customs. Another Earth is unable to provide guaranteed delivery dates for these packages, and we are not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
Taxes and International Duties
Duties and taxes are not calculated at checkout. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient.
Refused packages are still liable for any and all customs fees.
We are not responsible for these fees or delays, and suggest customers contact their local customs bureau or post office with inquiries.
If your package gets lost in transit we will do everything we possibly can to assist you. We cannot be held responsible for packages once proof of delivery is generated. We cannot be held responsible for lost or stolen packages, so we highly recommend using a delivery address that is secure.